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http://www.costaricascallcenter.com/page_builder.php?page=why_costarica.php&Lang=EN
In today’s highly competitive outsourcing market, a closer proximity to the United States , Central Time Zone and Spanish language capability as an added value are now considered almost basic requirements when making a decision on what call center to use for your important project. Leaving this to chance is not even an option anymore.
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Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center, a division of Cheyenne Consultants, a company incorporated in Costa Rica.
At the beginning of the decade, Mr. Blank relocated to Costa Rica to train over 500 employees for one of the larger call centers in Central America. By utilizing his motivational public speaking style backed by tactful and appropriate rhetoric, he has successfully prepared and managed some of the finest telemarketers in the country for the past nine years. In addition, Mr. Blank has earned the reputation of running a school for telemarketing and is often sought after for private training sessions and consultation.
In anticipation of CAFTA, Mr. Blank became a strategic partner of the Pacific Rim Chamber of Commerce, Beverly Hills, California and Selway Global Communications, Tempe, Arizona to expand Costa Rica’s international telecommunications and business appeal. Mr. Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.
http://www.costaricascallcenter.com/page_builder.php?page=richard_blank.php&Lang=EN
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call center,outsourcing,outsourcing costa rica, telemarketing,BPO, business process outsourcing,customer service, lead generation, bilingual call center agent, virtual executive assistant,appointment setting, scriptwriting,rhetoric, telemarketing trainin
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